June 11

Client Welcome & Onboarding Guide

By Angela Maroney

June 11, 2026


Start every project with clear expectations (and a calmer inbox).

This is a ready-to-use Client Welcome Email + Client Welcome Pack template designed for landscape and design businesses.

Send it right after a client accepts your fee proposal to set clear next steps, define how you’ll work together, and reduce confusion before it starts.

It’s friendly, structured, and built for real-world landscape projects where access, schedules, approvals, and multiple decision-makers can derail momentum fast.

If you’ve ever had a client…

  • ask five different questions in five different channels
  • assume you’re managing the contractor, ordering materials, or supervising site
  • delay decisions and then want the timeline to stay the same
  • send feedback in drips and drabs for two weeks
  • say “we thought that was included…”

…this resource is for you.

Take the First Step Toward Building a Business and Professional Practice You Love